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INTRODUCING THE NEW CONFIRM MY REPRESENTATIVE SERVICE.
October 14th 2021
On October 18, 2021, the Canada Revenue Agency (CRA) is introducing a new, two-step verification process to make authorizing a representative more efficient and secure. The new process makes it easier for business clients to confirm who has access to their personal and tax information, helping you play an active role in protecting your information. You can now verify who has access to your business tax information by signing in to My Business Account, without waiting for a confirmation call from the CRA.
The new process applies to all new authorization requests including adding a new client or requesting a higher level of access to an existing client’s information. If we already have a client’s authorization and do not need to change the level of access, you will not be affected.
How it works:
1. The first step is making sure you have access to My Business Account. If you haven’t used the CRA’s digital services before, you will need to register for an account. CRA has created a step-by-step video that walks through the process of registering.
· How to Register for My Business Account
2. Once registered, we recommend you enable email notifications to make sure you are notified when you receive a new authorization request. Find out more about how to enable email notifications for businesses.
3. Sign the certification page that we use to request verification.
4. You will be notified by email when we submit the authorization request – if you have enabled email notifications – that someone has requested access to your account. You must then sign in to My Business Accountto confirm or deny the pending request with the click of a button found in the Authorized Representatives section of your account.
5. Once a request is confirmed, we will be granted access within one business day. You must confirm or deny the authorization request within ten business days, or the request will be cancelled and we will need to submit a new one.